HRMS: One Stop Single Window System for Indian Railway Employees

HRMS application will be single window communication system between Railway employees and Administration.

This Human Resource Management System (HRMS) will allow Railway employees to view their details related to their Increments, Promotions, Awards, Transfers, Postings, Leave, Training, and composition of Family as per records and Nominations for retirement benefits. This information is not readily available to employee at present. It brings transparency to administration.

Scanned copies of their Physical Service Record are also available on HRMS. It is an important milestone in computerization of HR related functionalities in Indian Railways.

Want to Login on HRMS? Here is the complete Step by Step Guide to Login on HRMS module.

Step by Step Guide for first time Login on HRMS module
1. Access the HRMS website or Mobile app with below link
2. For first time login on HRMS, Click on ‘Need Help for Login?’.
HRMS Login

3. Enter 11 digit PF/Employee number as IPAS ID and click ‘Go’.

IPAS ID is your PF number or Employee number, which is available on salary slip. Same can be asked from Account section also.

Enter your IPAS ID in the box, and click on the button “Go“.

HRMS Login, enter the IPAS ID
4. Know your HRMS ID and Registered Mobile Number.

After clicking button “Go“, details like HRMS ID, Employee Name, Designation, Registered Mobile Number, Department, Railway Unit and Email ID will be displayed as shown in below image.

Copy or remember the HRMS ID/Login ID, for further use of login as Username.

Copy HRMS ID for further Login

If your details are not available on HRMS portal, then Contact Personnel Branch Dealing Clerk (DC of Bill Section).

5. Login with HRMS ID as user ID and default password “Test@123”.

Enter HRMS ID as Username, and first time user will have default password as “Test@123“. Enter Username and Password, and click the button “Login“.

Enter HRMS ID as USERNAME and Password as "Test@123"

On clicking “Login” button, an OTP will be send on Registered mobile number. Received OTP on the registered mobile number will have validity for one week.

6. Enter the OTP.

Enter OTP received on Registered Mobile Number.

If OTP is not received on your mobile number, check the registered mobile number again. If mobile number is correct, then click on the link “Resend OTP Click Here”, below the button ” Verify OTP”.

Hey God, this is also not working for me, please help me, then call HRMS help desk numbers 7267910583, 9953780947 for OTP.

7. After successful verification of OTP, Employees can login to HRMS portal.

Congratulations, You have logged on HRMS portal.

If you know your HRMS ID, and have forgotten HRMS Password, then read…
How to reset HRMS Password for Indian Railway Employees?

Employees will be directed to change the password after first login. Change your password and remember for future use.

In case of any issues please reach out to HRMS helpdesk
  • HRMS application related issue @ 7786940452 ,9971535534,7982542883
  • For OTP @ 7267910583,9953780947
  • For ePass related enquiry @ 9891643886,9069161539,9971168228 or
  • Write to us at irhrms@cris.org.in  
User Manuals for other modules of HRMS

Also read- Online E-Pass & PTO for Railway Employees under HRMS project

Source: HRMS Indian Railways


57 Comments

Bhasker Raj · November 25, 2020 at 7:26 am

Thanks to CRIS for creating HRMS for railway employees.
Employees can now avail facilities as epass sitting at home instead of going to Office to get their passes.
After downloading HRMS either on mobile or laptop the employee can apply for epass and after feeding the inputs the employee can download the epass.

    Anonymous · May 22, 2023 at 9:05 pm

    I have an issue regarding HRMS I’d. I try to contact CRIS / HRMS through mail but there is no response from their end?
    How it is going to resolve until you didn’t reply the mail?

Husain · December 11, 2020 at 2:32 pm

What about retired employees

    admin · December 11, 2020 at 4:43 pm

    Retired railway employee will get HRMS facility after this year. Right now Railway is updating records.

      Anonymous · March 16, 2021 at 5:25 pm

      I want hrms id

        Anonymous · January 14, 2023 at 8:45 pm

        I save my family details as draft, now can’t submit my family and update all details documents. Pls help me

        Digamber Lal Dhaked · August 9, 2023 at 3:28 pm

        Not good totally harsment all , work pending

    admin · December 17, 2020 at 9:42 pm

    Follow the below link to know HRMS ID for retired railway employee…. and then register on HRMS…

    http://railministry.com/how-to-change-mobile-number-on-hrms-retired-railway-employees/

      Vinay · August 18, 2023 at 4:32 pm

      My HRMS ID -SLHRZD
      I have applied for spouse transfer request to Metro Rail kolkata from Solapur division Central Railway.
      My application has been forwaded from my unit but the same application is not showing to other unit. There is some problem in the hrms website. Kindly help.

    Anonymous · October 7, 2021 at 9:37 am

    HOW TO CHANG MOBILE NUMER TO REGESTED IN PPO.

    Dharmendra mehra · June 10, 2024 at 7:10 pm

    Apar otp nahi aa raha h

P R RAJENDRAN · December 15, 2020 at 7:06 pm

YOU HAVE STATED ..GO TO hrms.indianrail,gov.in/HRMS
CLICK ON LINK “Retired Employee Mobile CHANGE. NOTHING IS AVAILABLE SIR
HOW TO REGISTER AND LOGIN SIR…….

Anonymous · December 23, 2020 at 2:53 pm

Sir, retired employee where to upload scanned documents?

    admin · December 28, 2020 at 10:58 am

    These has to be submitted in the office from where you have retired.

    Please contact your office.

Vijay Kumar Rai · January 5, 2021 at 5:42 pm

I made a reservation in train no 05160 through railway epass.confirm ticket has been allocated.
But due to some journey date issue I cancelled the ticket.after this I went to railway reservation counter for reservation but system shows you have completed your journey.so I want to know is my epass cancelled or not

Anonymous · January 22, 2021 at 7:03 am

Is this also available for retired railway employees

Anonymous · January 24, 2021 at 8:00 am

Jarurat per ye site hi nhi chalti h, bekar h ye

    admin · January 24, 2021 at 8:02 am

    Dear Someone!

    Abhi HRMS website development phase mei hai… Daily kuch na kuch improvement ho rha hai, nye modules add ho rhe hain. Kuch time baad, ye bahut helpful website hogi Railway Employees ke liye.

    Anonymous · January 24, 2021 at 8:59 am

    Kab tak chalegi site

      admin · January 24, 2021 at 3:04 pm

      In case of any issues please reach out to HRMS helpdesk…

      HRMS application related issue @ 7786940452 ,9971535534,7982542883

      For OTP @ 7267910583,9953780947

      For ePass related enquiry @ 9891643886,9069161539,9971168228 or

      Write to us at irhrms@cris.org.in  

      Please let us know if you are facing any difficulty in using HRMS. We will provide you latest HRMS Manuals and Guidelines

        A SEETHARAMAN · April 21, 2021 at 8:21 pm

        Sir after downloading retired request form the guidelines says fill up and upload the document in retired request form update. But there is no provision in the site. Cris help desk not responding inspite of series of emails on the subject. Asking to submit to dealing clerk at this corona time for senior citizens is not advisable. Please.

        Anonymous · January 31, 2022 at 10:41 am

        HRMS epass related helpdesk no. पे कोई काल नहीं उठा रहा अब क्या करें?

      Anonymous · September 27, 2021 at 7:08 pm

      मैंने गलती से privilege pass में split submit कर दिया है अब मैं उसको cancilकरना चाहता हूँ मेरे ऑफिस से भी कोई मदद नहीं मिल रहा है मैं क्या करूं?

    admin · January 24, 2021 at 3:04 pm

    In case of any issues please reach out to HRMS helpdesk…

    HRMS application related issue @ 7786940452 ,9971535534,7982542883

    For OTP @ 7267910583,9953780947

    For ePass related enquiry @ 9891643886,9069161539,9971168228 or

    Write to us at irhrms@cris.org.in  

    Please let us know if you are facing any difficulty in using HRMS. We will provide you latest HRMS Manuals and Guidelines

      Akhilesh · November 13, 2021 at 10:28 am

      Not responding on helpline no..

      Plz how can i change old no…

      7011514941

Anonymous · January 24, 2021 at 8:33 am

जरूरत पर ये साइट चलती hi नहीं h, जैसे आज मैं सुबह से परेशान हूं. बेकार है ये सिस्टम बिल्कुल फैल

    admin · January 24, 2021 at 3:04 pm

    In case of any issues please reach out to HRMS helpdesk…

    HRMS application related issue @ 7786940452 ,9971535534,7982542883

    For OTP @ 7267910583,9953780947

    For ePass related enquiry @ 9891643886,9069161539,9971168228 or

    Write to us at irhrms@cris.org.in  

    Please let us know if you are facing any difficulty in using HRMS. We will provide you latest HRMS Manuals and Guidelines

Anonymous · January 24, 2021 at 1:48 pm

HRMS कब से पुनः सुरु होगा।।??

    admin · January 24, 2021 at 3:03 pm

    In case of any issues please reach out to HRMS helpdesk…

    HRMS application related issue @ 7786940452 ,9971535534,7982542883

    For OTP @ 7267910583,9953780947

    For ePass related enquiry @ 9891643886,9069161539,9971168228 or

    Write to us at irhrms@cris.org.in  

    Please let us know if you are facing any difficulty in using HRMS. We will provide you latest HRMS Manuals and Guidelines

      P TANUJA KUMARI · April 4, 2021 at 12:37 pm

      All the helpdesk no. Is not responding.. I am facing a problem of otp not receiving on my mobile no. Since last 2 days…and did every possible thing from my end…I need urgently a reservation. Why such numbers are given there… Totally waste…do some needful things to solve my problem as soon as possible… If I won’t get my reservation and something wrong happens all responsibility is of railway authority for making such a waste help desk which didn’t respond on time…

Anonymous · January 30, 2021 at 11:40 am

Railway Audit staff have not been included in HRMS and unable to get epass and apply for PF

Anonymous · January 30, 2021 at 12:10 pm

Railway Audit staff have not been included in HRMS and unable to get epass and apply for PF

Anonymous · February 2, 2021 at 4:21 pm

the pf loan application 2021012709577 has been sanctioned 27-01-2021.But till date I have received please.where i have to enquired

Anonymous · February 2, 2021 at 4:26 pm

till date not received MY PF NO;24409509318

Anonymous · February 9, 2021 at 2:30 pm

unable to re-book ticket from irctc through e pass after cancel the first ticket booked via e pass.

V. SESHADRI · February 12, 2021 at 6:01 pm

Dear Sirji, I am retired from RPF/Railways . AFTER FEW ATTEMPTS, ON MY PPO NUMBER AND DATE OF BIRTH SUBMISSION, MY NAME – V. SESHSADRI APPEARED AND OTHER DETAILS AS N/A and GIVEN REGISTERED FOR E PASS VIDE MY HRMS ID/LOGIN ID:
ZBJGQJ with Test@123 login for login. but my efforts failed.
in website, except for railway employees, I could not fin for RETIRED RAILWAY EMPLOYEES
KINDLY HELP

V. SESHADRI · February 12, 2021 at 6:04 pm

A GREAT RELIEF FOR THE RETIRED RAILWAY EMPLOYEES.
BUT MY EFFORTS TO LOGIN AND CHANGE MY PASS WORD AND TO SUBMIT MY FURTHER DETAILS FAILED
KINDLY HELP

Anonymous · March 7, 2021 at 5:01 pm

Hrms is very useful sight, I Received my PF loan within two week, thanks cris from girish kumar.

Anonymous · April 12, 2021 at 8:55 pm

How to apply HRMS epass in pensioner

GULAM HASAN FROM BAREILLY · April 19, 2021 at 5:28 pm

अपना पीपीओ नंबर, जन्म तिथि और नाम दर्ज करें और अपने विवरण की जांच करने के लिए button गो ’बटन पर क्लिक करें
यदि उपयोगकर्ता HRMS में पंजीकृत नहीं है और मोबाइल नंबर सही नहीं है:
‘मोबाइल बदलें’ पर क्लिक करें
ऊपर दिए गए लिंक से मोबाइल चेंज रिक्वेस्ट डाउनलोड करें, इसे भरें और अपना अनुरोध सबमिट करने के लिए इसकी छवि अपलोड करें
इनमें से कोई भी एक फोटो पहचान पत्र अपलोड किया जा सकता है: पेंशनर फोटो पहचान पत्र, आधार कार्ड, ड्राइविंग लाइसेंस, वोटर आईडी कार्ड, पासपोर्ट, उम्मेद कार्ड, पैन कार्ड
यदि उपयोगकर्ता HRMS में पंजीकृत नहीं है और मोबाइल नंबर सही है:
‘रजिस्टर’ बटन पर क्लिक करें
आपके मोबाइल नंबर पर एक ओटीपी भेजा जाएगा, उस ओटीपी को एचआरएमएस में खुद को पंजीकृत करने के लिए दर्ज करें

NOTE- ALL RAILWAY RETAIRMENT EMPLOYEE ABOVE INSTRUCTION KO FOLLOW KARKE APNA REGISTRATION HRMS MEIN KAR SAKTE HAI ,

GULAM HASAN FROM BAREILLY · April 19, 2021 at 5:32 pm

Access the HRMS website or Mobile app with below link
On Desktop or Laptop open link https://hrms.indianrail.gov.in/HRMS/
On Mobile Download HRMS Mobile App

NOTE- HRMS KO GOOGLE PAR SEARCH KARNE KE LIYEIN ABOVE LINK KO FOLLOW KAREIN.

Jagadish patnaik · June 20, 2021 at 5:23 pm

I was unable to access ” Apply e pass” for applying new pass after logging into HRMS. Then I had to approach Epass dealing clerk to reset my old HRMS password and it is intimated that if an employee has not logged in for longer period and become inactive for considerable period of time then his old password has to be reset.
Please explain in detail if so.

Anonymous · August 5, 2021 at 10:35 pm

There is no clear guide line available in the app.The site is not minimum standard.This is nothing but to make people fool.

    R N DUTTA · October 25, 2024 at 12:20 pm

    I am retired employee,cannot cancel e pass as DPWL 10 showing for the required train for the required date.

Anonymous · August 7, 2021 at 1:32 pm

if i not go need a help option for the first time what will be happen?

Susmita Dey · August 7, 2021 at 1:33 pm

if i not go to need a help option for the first time what will be happen?

    Anonymous · October 20, 2021 at 7:31 pm

    I have lost old mobile number, what can I do for change mobile number.

RAJEEV KUMAR GAUTAM · October 27, 2021 at 6:13 pm

मेरे मोबाइल नंबर 840 500 7900 पर ओटीपी नहीं आ रहा है मैंने हेल्पडेस्क नंबर 99 537 80 947 पर शाम 5:00 बजे से 6:00 बजे तक फोन कर संपर्क करने का प्रयास किया परंतु किसी ने फोन नहीं उठाया । मुझे अपने इमप्लाई को पास जारी करना है।

DEEPAK RANE · May 22, 2022 at 1:55 pm

I AM NOT ABLE TO MAKE RESERVATION, EVERY TIME I AM TRYING TO DO RESERVATION IT IS SAYING CANNOT ABLE TO CONNECT TO HRMS. CONTACT HELPDESK, WHEN I AM TRYING TO CONNECT TO HELPDESK THE NUMBER IS NOT REACHABLE

Rallapalli kameswararao · July 28, 2022 at 7:22 pm

How to register an retired railway employee in HRMS.

Rajendra Patel · September 24, 2022 at 2:47 pm

What is the helpdesk no for Ajmer division NWR…and HQ NWR Jaipur….and for central office Delhi…..and what is the helpdesk no for transfer module in HRMS which is the most important self portal system for an employee….I have tried 250-300 times for new transfer application but it’s not submitted and at last step error occurred….many problems are there in transfer module. Please resolve ASAP. Thanks

Allen · December 16, 2022 at 3:41 pm

Sir Tried to raise change request in Initial Appointment but after filling not able click the submit button change request always saved in draft mode not able apply new or delete also
kindly help sir

MANEESH M V · July 12, 2023 at 4:59 pm

HRMS E-SR Initial appointment tab is not working & also clicking on agree also in that tab is not working what can we do if it happens please send the solution.

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